Despite the progress in catching the perpetrators (for which Cipro and the authorities should be congratulated), Afro Leo received a report from an attorney who, for the past three weeks, has been trying (without success) to set up a meeting with Registrar of Companies and Close Corporations to try to agree a way in which orders for changes to obvious company and close corporation name duplications can be made without trade mark owners having to incur the cost of filing formal objections. The attorney's explanation to the unfortunate client (now faced with incurring three objection costs) is as follows:
"We called the Cipro general number and made a report on the Cipro fraud report line (which promises a response within 48 hours). We received no response from the fraud report line. The operator on the general number referred us to the Cipro legal department. We called the legal department and left messages, to no avail. We finally made contact but the person who answered the call referred us to someone else and we emailed him. No Joy. We have also written to various other people at CIPRO and have had no joy. These efforts have taken place since our call with you [the client] on 7 October."