|And I must catch a mouse?!|
The RSA Registry is in a difficult place. They are succeeding at increasing examination rates, making decisions accessible, becoming more service orientated etc but there are structural problems beyond their control.
At the beginning of this year, 92 cases were ready for a decision. The Registry has one (sometimes two) hearing officers to deal with this task. Oppositions and cancellations are both procedurally and substantively complicated (unduly so from my point of view - see here and here) meaning that the Registry needs experienced officers/judges to step into the breach. As a result, the Registry has sought assistance from the High Court but apparently to no avail, as they too are over burdened. At the rate of decision making it will take until 2018 just to clear the back log.
Can anyone help?